Frequently Asked Questions

Frequently Asked Questions

What is Corinafoto?

  • Corinafoto is an online store that specializes in selling a wide range of photo and digital fine art prints. We offer a diverse collection of high-quality artwork created by the talented artist Corina Ioana.

How can I contact Corinafoto? 

  • You can reach out to us through our contact page on our website. We strive to respond to all inquiries within 24 hours.

Where is Corinafoto located? 

  • Corinafoto is an online store, so we don't have a physical location. However, our products can be shipped worldwide, allowing customers from all over the globe to enjoy our artwork.

Ordering and Shipping How can I place an order?

  • To place an order, simply browse our website and select the artwork you wish to purchase. Add the items to your cart and proceed to the checkout page. Follow the instructions to complete your purchase.

What payment methods do you accept?

  • We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay through ShopPay and Apple Pay.

How long does shipping take?

  • Shipping times may vary depending on your location. Generally, orders are processed within 1-2 business days, and shipping within the United States takes approximately 3-5 business days. International shipping may take longer, typically ranging from 7-14 business days. We offer Free Shipping in the US and Canada.

Do you offer international shipping?

  • Yes, we offer international shipping to most countries. However, please note that additional customs fees or import duties may apply, which are the responsibility of the customer.

What is your return policy?

  • We want you to be completely satisfied with your purchase. We will honor a 30 day period following the delivery of the print for any issues within the control of the printing company. This includes any product defects, assembly issues, damages while in transit. If for any reason you are not happy with your order, please contact us within 14 days of receiving your artwork. We will provide instructions on how to return the item and issue a refund or exchange, subject to our return policy. 

Artwork and Products

  • Are the images on your website available in different sizes and variants? Yes, many of our images are available in various sizes and mediums/variants. Each product page provides a dropdown menu where you can select the desired size or variant before adding the item to your cart.

Are the colors of the artwork accurate to what is shown on the website?

  • We make every effort to ensure that the colors of our artwork are accurately represented on our website. However, please note that colors may vary slightly due to differences in monitor settings and calibration.

Do you offer custom artwork or commissioned pieces?

  • At this time, we do not offer custom artwork or commissioned pieces. However, we regularly update our collection with new and unique artwork, so we encourage you to check back often for fresh additions.

Can I use the images I purchase for commercial purposes?

  • The images and artwork available on our website are for personal use only. If you are interested in using our artwork for commercial purposes, please contact us to discuss licensing options.

Additional Assistance

  • If you have any other questions or need further assistance, please don't hesitate to reach out to us. We are here to help and ensure that your shopping experience with Corinafoto is enjoyable and satisfactory.